Policy

APPOINTMENTS AND CANCELLATION POLICY

We are an appointment only wellness center. Booking an appointment and reserving our time for you is very important to us. For an initial consultation, we will ask for a $50 fee towards your service. We take cash or a major credit. If you would like to cancel or reschedule, we must have a 24 hours notice. For appointments that are canceled or rescheduled in less than 24 hours, you will be billed 25% of the service that is scheduled.

ARRIVAL

We suggest you arrive at least 15 minutes before your scheduled appointment time. As a courtesy to other guests scheduled and following your appointments, late arrivals may only receive the remaining available appointment time. You are responsible for and will be charged the full service fee.

GIFT CARDS

Gift are a great way to give the gift of health, wellness, and beauty to a special people in your life. Gift Cards can be purchased at the front desk or online. Gift Cards are treated as cash, and all lost or stolen gift cards are not replaceable. Our gift cards never expire for their cash value. All sales are final.

RETURNS & EXCHANGES

Unopened products with a receipt can be returned for credit or exchanged for another product or service within 21 days of purchase. Products without a receipt or products that have been opened/used cannot be returned or exchanged. All sales are final on Gift Cards.

PAYMENT METHODS

We accept cash, Visa, MasterCard, American Express, and Discover cards. We do not accept personal checks.